Legal

Privacy Policy

Effective June 2026

Bay Area Landscaping Materials LLC (“Bay Area Landscaping Materials,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to our website bayarealandscapingmaterials.com, our point-of-sale and customer accounts, and our text-messaging program.

Information we collect

Contact details you provide: name, business name, phone number, email, and billing/delivery addresses.
Order and account information: purchases, quotes, deliveries, balances, and payment records.
Messages and communications you send us, including text messages and form submissions.
Limited technical data from our website (e.g., basic analytics and cookies) to operate and improve the site.

How we use your information

To process orders, quotes, deliveries, payments, and customer accounts.
To send order, delivery, and account notifications, and to respond to your requests.
With your consent, to send marketing and promotional messages.
To operate, secure, and improve our business and website, and to comply with law.

SMS / text messaging

If you opt in, we send text messages for delivery and order notifications, account updates, and (where you agreed) marketing. Consent is collected verbally (e.g., at our counter or by phone), through a web form, or by you texting us. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. You may also contact us at (510) 255-4886 or info@bayarealandscapingmaterials.com to opt out.

No mobile opt-in or consent information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile/phone numbers collected for SMS are used only to deliver the messages you requested and are not sold or shared with third parties for their own marketing.

How we share information

We share information only with service providers who help us operate (for example, payment processing, our messaging provider RingCentral, and delivery/logistics), and only as needed to provide those services. We may disclose information when required by law or to protect our rights. We do not sell your personal information.

Data retention & security

We keep information for as long as needed to provide our services, meet legal and accounting obligations, and resolve disputes. We use reasonable administrative and technical safeguards to protect your information, though no method of transmission or storage is 100% secure.

Your choices & rights

You can opt out of marketing texts (reply STOP) and emails at any time, and request access to or correction/deletion of your information, subject to legal limits. California residents may have additional rights under the CCPA/CPRA. To make a request, contact us using the details below.

Children's privacy

Our services are not directed to children under 13, and we do not knowingly collect their information.

Changes to this policy

We may update this policy from time to time. The “Effective” date above shows when it was last revised.

Contact us

Bay Area Landscaping Materials LLC
400 W Gertrude Ave, Richmond, CA 94801
Phone: (510) 255-4886
Email: info@bayarealandscapingmaterials.com